Printing & Delivery Terms

1.What is printed

Up to 300 or 500 cards, depending on your package, each carrying your event's name, its date and its one QR code, in the card design you choose.

2.Check your details

The cards are printed with the event name and date exactly as you entered them. Please check the spelling and the date before production starts — you are responsible for the details you give us.

The QR code never changes, so editing your event later does not make printed cards stop working. A changed name or date, however, will not appear on cards that are already printed.

3.Choosing and approving the design

You can pick the card design in your dashboard while the order is still marked “Order received”. Once it moves to “Preparing”, the design is fixed. If you do not choose, the default design is used.

4.Production time

Production takes [PRINT PRODUCTION LEAD TIME] from the moment your order is confirmed.

5.Delivery

At checkout you choose how the cards reach you: to a parcel locker, where that option is offered, or by courier to a postal address. Delivery normally takes [SHIPPING ESTIMATE].

For a locker we need the recipient's name and mobile number, to which the pick-up code is sent; for a courier delivery, a complete address and a phone number. Please make sure they are correct. We cannot be responsible for delays caused by incomplete or wrong details, an uncollected parcel or the carrier.

Printed cards are currently delivered in Greece and Cyprus. For any other country, delivery is quoted individually before the order is accepted.

6.Launch offer: free shipping

While the launch offer is shown at checkout, standard delivery of printed QR card orders to Greece and Cyprus is free of charge. The offer covers delivery only, not the printing itself.

We may change or end the offer for future orders at any time. An order placed while the offer was shown keeps it. [FINAL WORDING OF THE PROMOTION TO BE CONFIRMED ON LEGAL REVIEW]

7.Order early

Your cards need to arrive before your event. If you order close to the event date we will do what we can, but we cannot guarantee that printed cards will arrive in time. The digital QR files in your dashboard are available immediately and can be printed anywhere.

8.If the cards are faulty

If your cards arrive damaged, misprinted or not as ordered, tell us at [CONTACT EMAIL] with a photo and your order reference. We will reprint or otherwise put it right. [REMEDY AND TIME LIMITS TO BE CONFIRMED ON LEGAL REVIEW]

9.Reprints

Reprints because of a mistake in the details you supplied, or extra cards, can be arranged at additional cost. [REPRINT PRICING TO BE DEFINED]